Privacy Policy
Last Updated: June 8, 2026
This Privacy Policy explains how MyDashboardPro ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website (including app.mydashboardpro.com), use our software platform, or interact with our contact forms and customer support.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform or submit your information.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the platform, or otherwise when you contact us.
A. Personal Data Provided by You
- Contact Information: Name, email address, phone number, and corporate billing/physical address.
- Account Credentials: Usernames, passwords, and authenticating information.
- Business Information: Company name, industry type, and operational data uploaded to your dashboard.
B. Automatically Collected Information
When you visit or navigate our platform, we automatically collect certain technical data. This information does not reveal your specific identity (like your name or contact info) but may include:
- Device and usage details (IP address, browser type, operating system).
- Referral URLs and pages visited.
- Timestamps and interaction data within the application interface.
2. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect to:
- Provide and Maintain Services: To set up, operate, manage, and maintain your MyDashboardPro platform account.
- Respond to Inquiries: To respond to your product inquiries, support tickets, and contact form submissions.
- Send Administrative Information: To send you product updates, security alerts, technical notices, and administrative messages.
- Enforce Terms: To detect, prevent, and mitigate fraud, security breaches, or other potentially prohibited or illegal activities.
3. Sharing and Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We only share information with third-party service providers ("Processors") who perform services on our behalf and require access to such information to do that work. These include:
- Cloud Infrastructure & Hosting Providers (to securely host data and application servers).
- Email Delivery & Communication Services (to route operational and transactional emails).
- Customer Support & Analytics Tools (to manage support tickets and analyze platform performance).
All third-party processors are strictly bound by confidentiality agreements and are prohibited from using your personal data for any purpose other than providing services to us.
4. Data Security and Retention
Security Measures
We implement industry-standard administrative, technical, and physical security measures designed to protect the security of any personal information we process. This includes HTTPS encryption across all interfaces and restricted internal data access. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under applicable regional data protection laws (such as CCPA in California or GDPR in Europe). These rights may include:
- The right to request access to and obtain a copy of your personal information.
- The right to request rectification (correction) or erasure (deletion) of your personal data.
- The right to object to or restrict the processing of your data.
To exercise any of these rights, please contact us using the information provided below. We will consider and act upon any request in accordance with applicable data protection laws.
6. Updates to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page and will be effective as soon as it is accessible.
7. Contact Us
If you have questions or comments about this policy, or wish to exercise your data rights, you can contact us at:
- Email: support@mydashboardpro.com